Author: Paul P. Maglio

Publications

Co-authors

John Bailey

5

Eser Kandogan

7

Christopher S. Campbell

10

Productive Colleagues

Allen Cypher

30

Ted Selker

37

Shumin Zhai

67

Publications

Spohrer, James C., Maglio, Paul P., Bailey, John, Gruhl, Daniel (2007): Steps Toward a Science of Service Systems. In IEEE Computer, 40 (1) pp. 71-77. https://doi.ieeecomputersociety.org/10.1109/MC.2007.33

Maglio, Paul P., Srinivasan, Savitha, Kreulen, Jeffrey T., Spohrer, Jim (2006): Service systems, service scientists, SSME, and innovation. In Communications of the ACM, 49 (7) pp. 81-85. https://dl.acm.org/doi/10.1145/1139955

Maglio, Paul P., Campbell, Christopher S. (2003): Attentive agents. In Communications of the ACM, 46 (3) pp. 47-51. https://dl.acm.org/doi/10.1145/636772.636797

Farrell, Stephen, Buchmann, Volkert, Campbell, Christopher S., Maglio, Paul P. (2002): Information programming for personal user interfaces. In: Gil, Yolanda, Leake, David (eds.) International Conference on Intelligent User Interfaces 2002 January 13-16, 2002, San Francisco, California, USA. pp. 190-191. https://doi.acm.org/10.1145/502716.502751

Maglio, Paul P., Campbell, Christopher S. (2000): Tradeoffs in Displaying Peripheral Information. In: Turner, Thea, Szwillus, Gerd, Czerwinski, Mary, Peterno, Fabio, Pemberton, Steven (eds.) Proceedings of the ACM CHI 2000 Human Factors in Computing Systems Conference April 1-6, 2000, The Hague, The Netherlands. pp. 241-248. https://www.acm.org/pubs/articles/proceedings/chi/332040/p241-maglio/p241-maglio.pdf

Maglio, Paul P., Barrett, Rob, Campbell, Christopher S., Selker, Ted (2000): SUITOR: An Attentive Information System. In: Lieberman, Henry (eds.) International Conference on Intelligent User Interfaces 2000 January 9-12, 2000, New Orleans, Louisiana, USA. pp. 169-176. https://www.acm.org/pubs/articles/proceedings/uist/325737/p169-maglio/p169-maglio.pdf

Maglio, Paul P., Barrett, Rob (2000): Enabling technologies: intermediaries personalize information streams. In Communications of the ACM, 43 (8) pp. 96-101. https://dl.acm.org/doi/10.1145/345124.345158

Campbell, Christopher S., Maglio, Paul P. (1999): Facilitating Navigation in Information Spaces: Road-Signs on the World Wide Web. In International Journal of Human-Computer Studies, 50 (4) pp. 309-327.

Barrett, Rob, Maglio, Paul P. (1998): Informative Things: How to Attach Information to the Real World. In: Mynatt, Elizabeth D., Jacob, Robert J. K. (eds.) Proceedings of the 11th annual ACM symposium on User interface software and technology November 01 - 04, 1998, San Francisco, California, United States. pp. 81-88. https://www.acm.org/pubs/articles/proceedings/uist/288392/p81-barrett/p81-barrett.pdf

Kirsh, David, Maglio, Paul P. (1994): On Distinguishing Epistemic from Pragmatic Action. In Cognitive Science, 18 (4) pp. 513-549.

Kandogan, Eser, Haber, Eben, Barrett, Rob, Cypher, Allen, Maglio, Paul P., Zhao, Haixia (2005): A1: end-user programming for web-based system administration. In: Proceedings of the 2005 ACM Symposium on User Interface Software and Technology , 2005, . pp. 211-220. https://doi.acm.org/10.1145/1095034.1095070

Barrett, Rob, Kandogan, Eser, Maglio, Paul P., Haber, Eben M., Takayama, Leila A., Prabaker, Madhu (2004): Field studies of computer system administrators: analysis of system management tools and p. In: Proceedings of ACM CSCW04 Conference on Computer-Supported Cooperative Work , 2004, . pp. 388-395. https://doi.acm.org/10.1145/1031607.1031672

Matlock, T., Campbell, Christopher S., Maglio, Paul P., Zhai, Shumin, Smith, B. (2001): Designing Feedback for an Attentive Office. In: Proceedings of IFIP INTERACT01: Human-Computer Interaction , 2001, Tokyo, Japan. pp. 721-722.

Ma, Xiaochuan, Maglio, Paul P., Su, Hui (2003): Multimodal Menu Interface for Mobile Web Browsing. In: Proceedings of IFIP INTERACT03: Human-Computer Interaction , 2003, Zurich, Switzerland. pp. 272.

Campbell, Christopher S., Maglio, Paul P. (2003): Segmentation of display space interferes with multitasking. In: Proceedings of IFIP INTERACT03: Human-Computer Interaction , 2003, Zurich, Switzerland. pp. 575.

Campbell, Christopher S., Maglio, Paul P., Cozzi, Alex, Dom, Byron (2003): Expertise identification using email communications. In: Proceedings of the 2003 ACM CIKM International Conference on Information and Knowledge Management November 2-8, 2003, New Orleans, Louisiana, USA. pp. 528-531. https://doi.acm.org/10.1145/956863.956965

Maglio, Paul P., Matlock, Teenie, Campbell, Christopher S., Zhai, Shumin, Smith, Barton A. (2000): Gaze and Speech in Attentive User Interfaces. In: Tan, Tieniu, Shi, Yuanchun, Gao, Wen (eds.) Advances in Multimodal Interfaces - ICMI 2000 - Third International Conference October 14-16, 2000, Beijing, China. pp. 1-7. https://link.springer.de/link/service/series/0558/bibs/1948/19480001.htm

Slaney, Malcolm, Subrahmonia, Jayashree, Maglio, Paul P. (2003): Modeling Multitasking Users. In: Brusilovsky, Peter, Corbett, Albert T., Rosis, Fiorella De (eds.) User Modeling 2003 - 9th International Conference - UM 2003 June 22-26, 2003, Johnstown, PA, USA. pp. 188-197. https://link.springer.de/link/service/series/0558/bibs/2702/27020188.htm

Spohrer, Jim, Vargo, Stephen L., Caswell, Nathan, Maglio, Paul P. (2008): The Service System Is the Basic Abstraction of Service Science. In: HICSS 2008 - 41st Hawaii International International Conference on Systems Science 7-10 January, 2008, Waikoloa, Big Island, HI, USA. pp. 104. https://doi.ieeecomputersociety.org/10.1109/HICSS.2008.451

Farrell, Stephen, Maglio, Paul P., Campbell, Christopher S. (2001): How to Teach a Fish to Swim. In: HCC 2001 - IEEE CS International Symposium on Human-Centric Computing Languages and Environments September 5-7, 2001, Stresa, Italy. pp. 158-164. https://csdl.computer.org/comp/proceedings/hcc/2001/0474/00/04740158abs.htm

Kandogan, Eser, Bailey, John, Maglio, Paul P., Haber, Eben M. (2008): Policy-based IT automation: the role of human judgment. In: Frisch, AEleen, Kandogan, Eser, Lutters, Wayne G., Thornton, James D., Mouloua, Mustapha (eds.) CHIMIT 2008 - Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology November 14-15, 2008, San Diego, California, USA. pp. 9. https://doi.acm.org/10.1145/1477973.1477986

Bailey, John, Kandogan, Eser, Haber, Eben M., Maglio, Paul P. (2007): Activity-based management of IT service delivery. In: Kandogan, Eser, Jones, Patricia M. (eds.) CHIMIT 2007 - Proceedings of the 1st ACM Symposium on Computer Human Interaction for Management of Information Technology March 30-31, 2007, Cambridge, Massachusetts, USA. pp. 5. https://doi.acm.org/10.1145/1234772.1234779

Bailey, John, Kandogan, Eser, Haber, Eben, Maglio, Paul P. (2007): Activity-based management of IT service delivery. In: Proceedings of the 2007 Symposium on Computer Human Interaction for the Management of Information Technology , 2007, . pp. 5. https://dx.doi.org/10.1145/1234772.1234779

Kandogan, Eser, Bailey, John, Maglio, Paul P., Haber, Eben (2008): Policy-based IT automation: the role of human judgment. In: Proceedings of the 2008 Symposium on Computer Human Interaction for the Management of Information Technology , 2008, . pp. 9. https://dx.doi.org/10.1145/1477973.1477986

Kandogan, Eser, Maglio, Paul P., Haber, Eben M., Bailey, John H. (2009): Scripting practices in complex systems management. In: Proceedings of the 2009 Symposium on Computer Human Interaction for the Management of Information Technology , 2009, . pp. 2. https://dx.doi.org/10.1145/1641587.1641589