Neil Boyette

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Publication Statistics

Publication period start
2009
Publication period end
2009
Number of co-authors
2

Co-authors
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Productive Colleagues
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Publications

Thomas, Jakita O., Rankin, Yolanda A., Boyette, Neil (2009): Self service technologies: eliminating pain points of traditional call centers. In: Proceedings of the 2009 Symposium on Computer Human Interaction for the Management of Information Technology , 2009, . pp. 9. http://dx.doi.org/10.1145/1641587.1641596