Barbara Diekmann

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Publication Statistics

Publication period start
1995
Publication period end
1995
Number of co-authors
6

Co-authors
Number of publications with favourite co-authors

Productive Colleagues
Most productive colleagues in number of publications

Publications

Muller, Michael J., Carr, Rebecca, Ashworth, Catherine, Diekmann, Barbara, Wharton, Cathleen, Eickstaedt, Cherie, Clonts, Joan (1995): Telephone Operators as Knowledge Workers: Consultants Who Meet Customer Needs. In: Katz, Irvin R., Mack, Robert L., Marks, Linn, Rosson, Mary Beth, Nielsen, Jakob (eds.) Proceedings of the ACM CHI 95 Human Factors in Computing Systems Conference May 7-11, 1995, Denver, Colorado. pp. 130-137. http://www.acm.org/sigchi/chi95/proceedings/papers/mm1_bdy.htm