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Smith, Andy, Dunckley, Lynne, French, Tim, Minocha, Shailey, Chang, Yu (2004): A process model for developing usable cross-cultural websites. In Interacting with Computers, 16 (1) pp. 63-91. http://dx.doi.org/10.1016/j.intcom.2003.11.005
Smith, Andy, Chang, Yu (2003): Quantifying Hofstede and Developing Cultural Fingerprints for Website Acceptability. In: Evers, Vanessa, Rose, Kerstin, Honold, Pia, Coronado, José, Day, Donald L. (eds.) Designing for Global Markets 5 - IWIPS 2003 - Fifth International Workshop on Internationalisation of Products and Systems 17-19 July, 2003, Berlin, Germany. pp. 89-.