Roy J. Byrd

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Byrd, Roy J., Neff, Mary S., Teiken, Wilfried, Park, Youngja, Cheng, Keh-Shin F., Gates, Stephen C., Visweswariah, Karthik (2008): Semi-automated logging of contact center telephone calls. In: Shanahan, James G., Amer-Yahia, Sihem, Manolescu, Ioana, Zhang, Yi, Evans, David A., Kolcz, Aleksander, Choi, Key-Sun, Chowdhury, Abdur (eds.) Proceedings of the 17th ACM Conference on Information and Knowledge Management - CIKM 2008 October 26-30, 2008, Napa Valley, California, USA. pp. 133-142.

Cooper, James W., Byrd, Roy J. (1998): OBIWAN - A Visual Interface for Prompted Query Refinement. In: HICSS 1998 , 1998, . pp. 277-285.

Cooper, James W., Byrd, Roy J. (1997): Lexical Navigation: Visually Prompted Query Expansion and Refinement. In: DL97: Proceedings of the 2nd ACM International Conference on Digital Libraries , 1997, . pp. 237-246.