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Fitzpatrick, Ronan, Dix, Alan J. (1999): A Process for Appraising Commercial Usability Evaluation Methods. In: Bullinger, Hans-Jorg (eds.) HCI International 1999 - Proceedings of the 8th International Conference on Human-Computer Interaction August 22-26, 1999, Munich, Germany. pp. 1068-1072.
Fitzpatrick, Ronan, Higgins, Catherine (1998): Usable Software and Its Attributes: A Synthesis of Software Quality, European Community La. In: Johnson, Hilary, Nigay, Laurence, Roast, C. R. (eds.) Proceedings of the Thirteenth Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers XIII August 1-4, 1998, Sheffield, UK. pp. 3-21.