Liisa Dawson

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Publication Statistics

Publication period start
2003
Publication period end
2003
Number of co-authors
2

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Productive Colleagues
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Publications

Minocha, Shailey, Millard, Nicola, Dawson, Liisa (2003): Integrating Customer Relationship Management Strategies in (B2C) E-Commerce Environments. In: Proceedings of IFIP INTERACT03: Human-Computer Interaction , 2003, Zurich, Switzerland. pp. 335.

Minocha, Shailey, Dawson, Liisa (2003): Exploring the Total Customer Experience: Usability Evaluations of (B2C) E-Commerce Environ. In: Proceedings of IFIP INTERACT03: Human-Computer Interaction , 2003, Zurich, Switzerland. pp. 1043.