John P. Chin

Ph.D Psychology, University of Maryland, College Park, MD

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Human Factors Professional with extensive experience in user interface design, systems engineering and testing with strong emphasis in telecommunications. Experienced in taking a product through the entire product life cycle from concept through design, implementation, testing and launch. Skilled in organizing, leading, teaming with others to generate solutions to complex processes and technologies by consistently meeting or exceeding goals and objectives.

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Norman, Kent L., Chin, John P. (1989): The Menu Metaphor: Food for Thought. In Behaviour and Information Technology, 8 (2) pp. 125-134.

Chin, John P., Diehl, Virginia A., Norman, Kent L. (1988): Development of an Instrument Measuring User Satisfaction of the Human-Computer Interface. In: Soloway, Elliot, Frye, Douglas, Sheppard, Sylvia B. (eds.) Proceedings of the ACM CHI 88 Human Factors in Computing Systems Conference June 15-19, 1988, Washington, DC, USA. pp. 213-218. QUIS Home Page

Norman, Kent L., Chin, John P. (1988): The Effect of Tree Structure on Search in a Hierarchical Menu Selection System. In Behaviour and Information Technology, 7 (1) pp. 51-65.

Chin, John P. (1989): A Dynamic User-Adaptable Menu System: Linking it All Together. In: Proceedings of the Human Factors Society 33rd Annual Meeting , 1989, . pp. 413-417.

Chin, John P., Herring, Richard D., Familant, M. Elliott (1992): A Usability and Diary Study Assessing the Effectiveness of Call Acceptance Lists. In: Proceedings of the Human Factors Society 36th Annual Meeting , 1992, . pp. 216-220.

Chin, John P. (1992): A Human Factors Study of Speech Tone Delays.. In: Proceedings of the American Voice Input-Output Society AVIOS92 September 22-24, 1992, . pp. 349-356.

Chin, John P. (1993): A human factors study of speech tone delays.. In: 14th International Symposium: Human Factors in Telecommunications May 11-14, 1993, Darmstadt, Germany. pp. 445.

Chin, John P. (1996): Personality Trait Attributions to Voice Mail User Interfaces. In: Proceedings of the ACM SIG CHI April 13-18, 1996, Vancouver, BC, Canada. pp. 248-249.