Author: Jennifer Lee Carlson

Jennifer Lee Carlson

Jennifer Lee Carlson

Publications

Publication period start: 2010
Publication period end: 2010
Number of co-authors: 1

Co-authors

Number of publications with favourite co-authors
Soni Meckem
1

Productive Colleagues

Most productive colleagues in number of publications
Soni Meckem
1

Publications

Meckem, Soni, Carlson, Jennifer Lee (2010): Using "rapid experimentation" to inform customer service experience design. In: Proceedings of ACM CHI 2010 Conference on Human Factors in Computing Systems , 2010, . pp. 4553-4566. http://doi.acm.org/10.1145/1753846.1754193