Author: Jeff Sauro

Jeff Sauro

Jeff Sauro

Jeff is a Six-Sigma trained statistical analyst and pioneer in quantifying the user experience. He is founding principal of Measuring Usability LLC, a quantitative user research firm based in Denver, CO. He is author of four books including: Quantifying the User Experience: Practical Statistics for User Research. He has worked for GE, Intuit, PeopleSoft and Oracle and has consulted with dozens of Fortune 500 companies including Walmart, PayPal, Autodesk and McGraw Hill. Jeff received his Masters from Stanford University and maintains the website MeasuringUsability.com. You can follow him on Twitter: @MsrUsability.

http://www.MeasuringUsability.com

Publications

Publication period start: 2004
Publication period end: 2011
Number of co-authors: 6

Co-authors

Number of publications with favourite co-authors
Ray Matsil
1
James R Lewis
1
James R. Lewis
4

Productive Colleagues

Most productive colleagues in number of publications
James R Lewis
1
Joseph S. Dumas
14
James R. Lewis
22

Publications

Sauro, Jeff (2006): Quantifying usability. In Interactions, 13 (6) pp. 20-21.

Sauro, Jeff (2006): The user is in the numbers. In Interactions, 13 (6) pp. 22-25.

Lewis, James R., Sauro, Jeff (2006): When 100% Really Isn't 100%: Improving the Accuracy of Small-Sample Estimates of Completio. In Journal of Usability Studies, 1 (3) pp. 136-150. http://www.upassoc.org/upa_publications/jus/2006_may/lewis_small_sample_estimates.pdf

Sauro, Jeff (2004): Premium usability: getting the discount without paying the price. In Interactions, 11 (4) pp. 30-37. http://doi.acm.org/10.1145/1005261.1005276

Sauro, Jeff, Kindlund, Erika (2005): A method to standardize usability metrics into a single score. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems , 2005, . pp. 401-409. http://doi.acm.org/10.1145/1054972.1055028

Sauro, Jeff, Dumas, Joseph S. (2009): Comparison of three one-question, post-task usability questionnaires. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems , 2009, . pp. 1599-1608. http://doi.acm.org/10.1145/1518701.1518946

Sauro, Jeff, Lewis, James R. (2009): Correlations among prototypical usability metrics: evidence for the construct of usability. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems , 2009, . pp. 1609-1618. http://doi.acm.org/10.1145/1518701.1518947

Sauro, Jeff, Lewis, James R. (2010): Average task times in usability tests: what to report?. In: Proceedings of ACM CHI 2010 Conference on Human Factors in Computing Systems , 2010, . pp. 2347-2350. http://doi.acm.org/10.1145/1753326.1753679

Sauro, Jeff, Lewis, James R. (2011): When designing usability questionnaires, does it hurt to be positive?. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems , 2011, . pp. 2215-2224. http://dx.doi.org/10.1145/1978942.1979266

Webb, Erika Noll, Matsil, Ray, Sauro, Jeff (2011): Benefit analysis of user assistance improvements. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems , 2011, . pp. 841-850. http://dx.doi.org/10.1145/1979742.1979679

Commentary for Card Sorting chapter of The Encyclopedia of Human-Computer Interaction, 2nd Ed..

Sauro, Jeff (2011). Measuring User Interface Disasters. Retrieved 2013-09-26 00:00:00 from http://www.measuringusability.com/blog/ui-disasters.php

Sauro, Jeff (-0001). Measuring Usability. Retrieved 2013-10-09 00:00:00 from http://www.measuringusability.com/blog/measure-findability.php

Sauro, Jeff (2012). How Effective are Heuristic Evaluations. Retrieved 2014-02-09 00:00:00 from Measuring Usability: http://www.measuringusability.com/blog/effective-he.php

Sauro, Jeff (2013). What UX Methods to Use and When to Use Them. Retrieved 2014-02-09 00:00:00 from Measuring Usability: http://www.measuringusability.com/blog/method-when.php