Author: Gwyneth Doherty-Sneddon
O'Malley, Claire, Langton, Steve, Anderson, Anne, Doherty-Sneddon, Gwyneth, Bruce, Vicki (1996): Comparison of Face-to-Face and Video-Mediated Interaction. In Interacting with Computers, 8 (2) pp. 177-192.
Anderson, A. H., Newlands, Alison, Mullin, Jim, Fleming, Anne Marie, Doherty-Sneddon, Gwyneth, Velden, Jeroen van der (1996): Impact of Video-Mediated Communication on Simulated Service Encounters. In Interacting with Computers, 8 (2) pp. 193-206.