Anne Marie Fleming
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Anderson, A. H., Smallwood, Lucy, Macdonald, Rory, Mullin, Jim, Fleming, Anne Marie, O'Malley, Claire (2000): Video Data and Video Links in Mediated Communication: What Do Users Value?. In International Journal of Human-Computer Studies, 52 (1) pp. 165-187.
Anderson, A. H., Newlands, Alison, Mullin, Jim, Fleming, Anne Marie, Doherty-Sneddon, Gwyneth, Velden, Jeroen van der (1996): Impact of Video-Mediated Communication on Simulated Service Encounters. In Interacting with Computers, 8 (2) pp. 193-206.