Elaine B. Kerr
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Turoff, Murray, Hiltz, Starr Roxanne, Kerr, Elaine B. (1982): Controversies in the Design of Computer-Mediated Communication Systems: A Delphi Study. In: Nichols, Jean A., Schneider, Michael L. (eds.) Proceedings of the SIGCHI conference on Human factors in computing systems March 15-17, 1982, Gaithersburg, Maryland, United States. pp. 89-100.