Author: Chauncey Wilson
Chauncey Wilson has spent more than 20 years as an engineering psychologist, user interface designer, usability engineer, and product development manager. His academic background includes a physics degree and graduate training in social psychology, human factors engineering, and statistics. His consulting clients have included Microsoft, FedEx, Lotus, Reuters, and 3COM. He is past president of the Northern New England chapter of the Society for Technical Communication (STC) and the STC Usability SIG, and member of the Usability Professionals' Association, the Human Factors and Ergonomics Society, and the ACM SIGCHI. He co-wrote "The Usability Engineering Framework for Product Design and Evaluation" in the 2nd edition of The Handbook of HCI edited by Landauer and Prabhu, and has presented on the psychology of victimization, research ethics, cyber law, usability methods, web design, and documentation usability.
Molich, Rolf, Wilson, Chauncey (2008): Tips and tricks for avoiding common problems in usability test facilitation. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008, . pp. 2379-2382. http://doi.acm.org/10.1145/1358628.1358689
Rosenbaum, Stephanie, Braun, Kelly, Wixon, Dennis, Swamy, Seema, Laan, Krista Van, Wilson, Chauncey (2010): Investing in User Research: Making Strategic Choices. In: Proceedings of the Human Factors and Ergonomics Society 54th Annual Meeting , 2010, . pp. 547-550. http://www.ingentaconnect.com/content/hfes/hfproc/2010/00000054/00000006/art00001
Wilson, Chauncey (1999). Severity Scale for Classifying Usability Problems. Retrieved 2011-12-01 00:00:00 from The Usability SIG Newsletter: http://www.stcsig.org/Usability/newsletter/9904-severity-scale.html