Author: Catherine S. Daus
Publications
Publication period start: 2003
Number of co-authors: 2
Co-authors
Number of
publications with favourite co-authors
Productive Colleagues
Most productive
colleagues in number of publications
Publications
McColl-Kennedy, Janet R., Daus, Catherine S., Sparks, Beverley A. (2003): The Role of Gender in Reactions to Service Failure and Recovery. In Journal of Service Research, 6 (1) pp. 66-82.