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Lantz, Ann (2003): Does the Use of E-Mail Change Over Time?. In International Journal of Human-Computer Interaction, 15 (3) pp. 419-431.
Pargman, Teresa Cerratto, Lantz, Ann (2002): The role of \"genre\" in the analysis of the use of videoconference systems at work. In: Proceedings of the Second Nordic Conference on Human-Computer Interaction October 19-23, 2002, Aarhus, Denmark. pp. 287-290. http://portal.acm.org/citation.cfm?doid=572020.572067
Lantz, Ann (2001): Meetings in a distributed group of experts: comparing face-to-face, chat and collaborative. In Behaviour and Information Technology, 20 (2) pp. 111-117.
Gulliksen, Jan, Lantz, Ann, Boivie, Inger (1999): User Centered Design -- Problems and Possibilities: A Summary of the 1998 PDC and CSCW Wor. In ACM SIGCHI Bulletin, 31 (2) pp. 25-35. http://www.acm.org/sigchi/bulletin/1999.2/gulliksen.pdf
Gulliksen, Jan, Lantz, Ann, Boivie, Inger (1998): User-Centered Design in Practice -- Problems and Possibilities. In: Poltrock, Steven, Grudin, Jonathan (eds.) Proceedings of the 1998 ACM conference on Computer supported cooperative work November 14 - 18, 1998, Seattle, Washington, United States. pp. 417-418. http://www.acm.org/pubs/articles/proceedings/cscw/289444/p415-dourish/p415-dourish.pdf
Lantz, Ann (1998): Heavy Users of Electronic Mail. In International Journal of Human-Computer Interaction, 10 (4) pp. 361-379.