Publication statistics

Pub. period:2009-2012
Pub. count:12
Number of co-authors:23


Number of publications with 3 favourite co-authors:

Dave Kirk:
Gilbert Cockton:
Otmar Hilliges:



Productive colleagues

Richard Banks's 3 most productive colleagues in number of publications:

Abigail Sellen:81
Gilbert Cockton:72
Shahram Izadi:50

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Richard Banks

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I'm working primarily with Abigail Sellen and Richard Harper on the design of new user experiences for people's everyday lives. With others in this interdisciplinary team we're focussed on the reality of life. It's complex, frantic and unique to each individual and family, and traditional software and technology solutions don't usually fit smoothly into it. We're looking at ways in which technology can fit into the complexities of life, rather then insisting on the reverse. In addition to project work I maintain a blog about technology trends. This primarily contains pointers and extracts from articles about new technologies and the ways in which people are using them. For more details see my personal webpage, and particularly this About Me page.


Publications by Richard Banks (bibliography)

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Odom, William, Selby, Mark, Sellen, Abigail, Kirk, David, Banks, Richard and Regan, Tim (2012): Photobox: on the design of a slow technology. In: Proceedings of DIS12 Designing Interactive Systems 2012. pp. 665-668.

We describe the design and implementation of Photobox, a device intended to be used over many years, which occasionally prints a randomly selected photo from the owner's Flickr collection inside of a wooden chest. We describe and reflect on how engaging in the design of this slow technology [5] led to some unexpected challenges and provoked us to re-think approaches to making technologies that are intended to be used over long time scales and which might act infrequently. We also reflect on how living with the device during the implementation phase led to unexpected insights. We conclude with implications for research and practice in the slow technology design space.

© All rights reserved Odom et al. and/or ACM Press

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Odom, William, Banks, Richard, Durrant, Abigail, Kirk, David and Pierce, James (2012): Slow technology: critical reflection and future directions. In: Proceedings of DIS12 Designing Interactive Systems 2012. pp. 816-817.

Over a decade ago Hallns and Redstrm's seminal article on Slow Technology [6] argued that the increasing availability of technology in environments outside of the workplace requires interaction design to be expanded from creating tools for making people's lives more efficient to creating technology that could be embedded in everyday environments over long periods of time. Since then, the Slow Technology design agenda has expanded to include issues such as (i) designing for slowness, solitude, and mental rest, (ii) designing interactive systems to be used across multiple generations and lifespans, and (iii) designing for slower, less consumptive lifestyles and practices. This workshop aims to advance the Slow Technology design program by exploring the various practical, methodological and theoretical motivations, challenges, and approaches implicated in doing research and design in this growing space.

© All rights reserved Odom et al. and/or ACM Press

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Banks, Richard, Kirk, David and Sellen, Abigail (2012): A Design Perspective on Three Technology Heirlooms. In Eminds International Journal of Human Computer Interaction, 27 (1) pp. 63-91.

Artifacts play an important role as triggers for personal memory. They help in the recollection of past experience and in reminiscing about people, places, and times gone by. Of particular interest to us is one type of artifact, the heirloom, which may also have rich connections with memory, but often through the lens of the life of a deceased member of a family, or a friend. Issues of personal memory and heirlooms are complex, diverse, and subtle. In this article we describe a design case study investigating the role technology will play as part of the process of inheritance. We describe the process of translating fieldwork related to artifacts and heirlooms into a design space from which a broad set of themes, concepts and prototypes emerged. We describe the development of this space, its thematic arrangement, and finally a number of resultant artifact designs.

© All rights reserved Banks et al. and/or Universidad de Oviedo

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Massimi, Michael, Odom, William, Banks, Richard and Kirk, David (2011): Matters of life and death: locating the end of life in lifespan-oriented hci research. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems 2011. pp. 987-996.

Examining developmental periods of the human lifespan has been a useful tradition for focusing HCI research (e.g., technologies for children or the elderly). In this paper, we identify the end of life as another period of the human lifespan that merits consideration by technology designers and researchers. This paper maps out current and future research in HCI at the end of life by first describing how this area raises questions concerning materiality and artifacts, social identities, temporality and methodologies. Having provided a description of the richness of this area, we then frame it against HCI traditions and practices in an orientation we term the lifespan-oriented approach. This paper maps early efforts in end of life research, structures and suggests areas for continued work, and situates the end of life among existing areas of HCI research.

© All rights reserved Massimi et al. and/or their publisher

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Chetty, Marshini, Banks, Richard, Harper, Richard, Regan, Tim, Sellen, Abigail, Gkantsidis, Christos, Karagiannis, Thomas and Key, Peter (2010): Who's hogging the bandwidth: the consequences of revealing the invisible in the home. In: Proceedings of ACM CHI 2010 Conference on Human Factors in Computing Systems 2010. pp. 659-668.

As more technologies enter the home, householders are burdened with the task of digital housekeeping-managing and sharing digital resources like bandwidth. In response to this, we created and evaluated a domestic tool for bandwidth management called Home Watcher. Our field trial showed that when resource contention amongst different household members is made visible, people's understanding of bandwidth changes and household politics are revealed. In this paper, we describe the consequences of showing real time resource usage in a home, and how this varies depending on the social make up of the household.

© All rights reserved Chetty et al. and/or their publisher

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Odom, William, Harper, Richard, Sellen, Abigail, Kirk, David and Banks, Richard (2010): Passing on & putting to rest: understanding bereavement in the context of interactive technologies. In: Proceedings of ACM CHI 2010 Conference on Human Factors in Computing Systems 2010. pp. 1831-1840.

While it can be a delicate and emotionally-laden topic, new technological trends compel us to confront a range of problems and issues about death and bereavement. This area presents complex challenges and the associated literature is extensive. In this paper we offer a way of slicing through several perspectives in the social sciences to see clearly a set of salient issues related to bereavement. Following this, we present a theoretical lens to provide a way of conceptualizing how the HCI community could begin to approach such issues. We then report field evidence from 11 in-depth interviews conducted with bereaved participants and apply the proposed lens to unpack key emergent problems and tensions. We conclude with a discussion on how the HCI design space might be sensitized to better support the social processes that unfold when bereavement occurs.

© All rights reserved Odom et al. and/or their publisher

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Massimi, Michael, Odom, Will, Kirk, David and Banks, Richard (2010): HCI at the end of life: understanding death, dying, and the digital. In: Proceedings of ACM CHI 2010 Conference on Human Factors in Computing Systems 2010. pp. 4477-4480.

Death and our experience of it is a fundamental aspect of life and consequently every human culture has developed practices associated with responding to, signifying, and dealing with its implications. As our technology pervades our cultures, we find that the digital is increasingly intersecting with these practices. This raises issues which have rarely been conceptualized or articulated in the HCI and CSCW communities. It is increasingly important to design "thanatosensitive" technologies which support death-centric practices such as collaborative acts of remembrance, bequeathing of digital data, or group reflection on the digital residua of a life. This workshop will bring together participants interested in such technologies and their implications. Potential topics include, but are not limited to: devices for reflection and meaning-making across multiple lifespans; interdisciplinary practices surrounding mortality, dying, and death; technology heirlooms; digital rights management; and methodological approaches to researching end-of-life technology issues.

© All rights reserved Massimi et al. and/or their publisher

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Kirk, David S., Izadi, Shahram, Sellen, Abigail, Taylor, Stuart, Banks, Richard and Hilliges, Otmar (2010): Opening up the family archive. In: Proceedings of ACM CSCW10 Conference on Computer-Supported Cooperative Work 2010. pp. 261-270.

The Family Archive device is an interactive multi-touch tabletop technology with integrated capture facility for the archiving of sentimental artefacts and memorabilia. It was developed as a technology probe to help us open up current family archiving practices and to explore family archiving in situ. We detail the deployment and study of three of these devices in family homes and discuss how deploying a new, potentially disruptive, technology can foreground the social relations and organizing systems in domestic life. This in turn facilitates critical reflection on technology design.

© All rights reserved Kirk et al. and/or their publisher

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Odom, William, Banks, Richard and Kirk, Dave (2010): Reciprocity, deep storage, and letting go: opportunities for designing interactions with inherited digital materials. In Interactions, 17 (5) pp. 31-34.

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Banks, Richard and Sellen, Abigail (2009): Shoebox: mixing storage and display of digital images in the home. In: Villar, Nicolas, Izadi, Shahram, Fraser, Mike and Benford, Steve (eds.) TEI 2009 - Proceedings of the 3rd International Conference on Tangible and Embedded Interaction February 16-18, 2009, Cambridge, UK. pp. 35-40.

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Cockton, Gilbert, Kirk, Dave, Sellen, Abigail and Banks, Richard (2009): Evolving and augmenting worth mapping for family archives. In: Proceedings of the HCI09 Conference on People and Computers XXIII 2009. pp. 329-338.

We describe the process of developing worth maps from field research and initial design sketches for a digital Family Archive, which resulted in a more simple and flexible worth map format. Worth maps support designing as connecting by forming explicit associations between designs and human values. Two supporting worth-centred design resources were developed: one to organize field materials (a worth board) and another to simplify worth map structure (user experience frames). During this process, we identified and refined a range of design elements and relevant human values for initial conceptual exploration of an innovative table top computer application. We end with an evaluation of the process and outcomes, complemented with insights from subsequent applications of worth maps that support recommendations on worth mapping practices. The resulting worth maps and associated resources were (and still remain) valuable, but experiences during this and other uses indicate that further improvements are needed.

© All rights reserved Cockton et al. and/or their publisher

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Lindley, Sian E., Banks, Richard, Harper, Richard, Jain, Anab, Regan, Tim, Sellen, Abigail and Taylor, Alex S. (2009): Resilience in the face of innovation: Household trials with BubbleBoard. In International Journal of Human-Computer Studies, 67 (2) pp. 154-164.

We present the results of a field trial in which a visual answer machine, the BubbleBoard, was deployed in five households. The aims of the trial were to create an improved answer machine, but also, and more interestingly, to encourage family members to appropriate it through the inclusion of open and playful design elements. Through making aspects of audio messages visible, BubbleBoard offered a number of improvements over existing answer machines. However, the new affordances associated with this were not appropriated by family members in the ways we had expected. We discuss possible reasons for this, and conclude that attempting to encourage appropriation through 'openness' in design may not be sufficient in the face of well-established social practices.

© All rights reserved Lindley et al. and/or Academic Press

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