Author: Gisela M. von Dran

Publications

Co-authors

Ruth V. Small

2

Silvia Barcellos

2

Ping Zhang

5

Productive Colleagues

Ruth V. Small

2

Silvia Barcellos

2

Ping Zhang

29

Publications

Zhang, Ping, Dran, Gisela M. von (2002): User Expectations and Rankings of Quality Factors, in Different Web Site Domains. In International Journal of Electronic Commerce, 6 (2) pp. 9-33. https://melody.syr.edu/pzhang/publications/IJEC_01_Zhang_vonDran.pdf

Zhang, Ping, Dran, Gisela M. von (2000): Satisfiers and dissatisfiers: A two-factor model for website design and evaluation. In JASIST - Journal of the American Society for Information Science and Technology, 51 (14) pp. 1253-1268.

Zhang, Ping, Dran, Gisela M. von (2001): Expectations and Rankings of Website Quality Features: Results of Two Studies on User Perc. In: HICSS 2001 , 2001, . https://csdl.computer.org/comp/proceedings/hicss/2001/0981/07/09817019abs.htm

Zhang, Ping, Dran, Gisela M. von, Small, Ruth V., Barcellos, Silvia (2000): A Two-Factor Theory for Website Design. In: HICSS 2000 , 2000, . https://csdl.computer.org/comp/proceedings/hicss/2000/0493/06/04936026abs.htm

Zhang, Ping, Small, Ruth V., Dran, Gisela M. von, Barcellos, Silvia (1999): Websites that Satisfy Users: A Theoretical Framework for Web User Interface Design and Eva. In: HICSS 1999 , 1999, . https://csdl.computer.org/comp/proceedings/hicss/1999/0001/02/00012016abs.htm