Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Chris Rourke is Managing Director & Founder of UserVision.co.uk. Chris has over 20 years commercial experience in usability, accessibility, human factors consultancy and training. He has worked with a range of clients including Hewlett Packard, Dell Computers, NCR, Houses of Parliament, Emirates Airline, DirectGov and many other commercial and public sector clients in the UK and abroad. His particular user experience interests include web accessibility, the application of Rich Internet Applications such as AJAX and Flex, remote usability testing, eye tracking and persuasion architecture. Chris is Founder and Past President of the Scottish Chapter of the Usability Professionals' Association and the UPA's regional coordinator for Europe. He is a member of various professional organisations, including the British Human-Computer Interaction Group (BHCIG), and the Computers and Human Interaction Group of the Association for Computing Machinery (ACM-SIGCHI). Chris is a Board Member of ScotlandIS, the trade body for the software, IT and creative technology industries for Scotland. He is also on the Steering Committee for the world's first Master's degree in Design Ethnography at the University of Dundee which is helping train the ethnographers of the future. Chris holds a BSc. in Engineering Psychology from Tufts University and a MSc. in Ergonomics from the University of Michigan.
Rourke, Chris (2014). Commentary on 'Card Sorting' by William Hudson