Author: Yooncheong Cho

Publications

Co-authors

Kung-E Cheng

1

Michael Bieber

1

Starr Roxanne Hiltz

2

Productive Colleagues

Jerry Fjermestad

31

Michael Bieber

38

Starr Roxanne Hiltz

69

Publications

Cho, Yooncheong, Im, Il, Hiltz, Starr Roxanne, Fjermestad, Jerry (2002): An Analysis of Online Customer Complaints: Implications for Web Complaint Management. In: HICSS 2002 , 2002, . pp. 176. https://csdl.computer.org/comp/proceedings/hicss/2002/1435/07/14350176babs.htm

Shen, Jia, Hiltz, Starr Roxanne, Cheng, Kung-E, Cho, Yooncheong, Bieber, Michael (2001): Collaborative Examinations for Asynchronous Learning Networks: Evaluation Results. In: HICSS 2001 , 2001, . https://csdl.computer.org/comp/proceedings/hicss/2001/0981/01/09811006abs.htm