William H. Horsford

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Publication Statistics

Publication period start
1989
Publication period end
1989
Number of co-authors
2

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Publications

Thomas, Robert E., Congleton, Jerome J., Horsford, William H. (1989): An Ergonomic Evaluation of Customer Service Operations -- A Case Study. In: Proceedings of the Human Factors Society 33rd Annual Meeting , 1989, . pp. 690-693.