V. Sridhar

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Thawani, Amit, Gopalan, Srividya, Sridhar, V. (2004): Web-Based Context Aware Information Retrieval in Contact Centers. In: 2004 IEEE/WIC/ACM International Conference on Web Intelligence WI 2004 20-24 September, 2004, Beijing, China. pp. 473-476. http://doi.ieeecomputersociety.org/10.1109/WI.2004.162

Kammanahalli, Harish, Gopalan, Srividya, Sridhar, V., Ramamritham, Krithi (2004): Context Aware Retrieval in Web-Based Collaborations. In: 2nd IEEE Conference on Pervasive Computing and Communications Workshops PerCom 2004 Workshops 14-17 March, 2004, Orlando, FL, USA. pp. 8-12. http://csdl.computer.org/comp/proceedings/percomw/2004/2106/00/21060008abs.htm

Kalyan, Anupama, Gopalan, Srividya, Sridhar, V. (2005): Hybrid Context Model Based on Multilevel Situation Theory and Ontology for Contact Centers. In: PerCom 2005 Workshops - 3rd IEEE Conference on Pervasive Computing and Communications Workshops 8-12 March, 2005, Kauai Island, HI, USA. pp. 3-7. http://doi.ieeecomputersociety.org/10.1109/PERCOMW.2005.40