Susanne Van Mulken

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Dehn, Doris M., Mulken, Susanne Van (2000): The Impact of Animated Interface Agents: A Review of Empirical Research. In International Journal of Human-Computer Studies, 52 (1) pp. 1-22.

Mulken, Susanne Van, Andre, Elisabeth, Muller, Jochen (1998): The Persona Effect: How Substantial Is It?. In: Johnson, Hilary, Nigay, Laurence, Roast, C. R. (eds.) Proceedings of the Thirteenth Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers XIII August 1-4, 1998, Sheffield, UK. pp. 53-66.