S. Love

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Foster, J. C., McInnes, F. R., Jack, M. A., Love, S., Dutton, R. T., Nairn, I. A., White, L. S. (1998): An Experimental Evaluation of Preferences for Data Entry Method in Automated Telephone Ser. In Behaviour and Information Technology, 17 (2) pp. 82-92.

Howell, M., Love, S., Turner, M., Laar, D. Van (2003): Interface Metaphors for Automated Mobile Phone Services. In: Stephanidis, Constantine (eds.) Proceedings of the Tenth International Conference on Human-Computer Interaction June 22-27, 2003, Crete, Greece. pp. 128-132.