Rolph E. Anderson

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Publication period start
2003
Publication period end
2003
Number of co-authors
1

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Publications

Anderson, Rolph E., Srinivasan, Srini S. (2003): E-satisfaction and e-loyalty: a contingency framework. In Psychology & Marketing, 20 (2) pp. 123-138. http://onlinelibrary.wiley.com/doi/10.1002/mar.10063/abstract