Richard Gong

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Gong, Richard, Kieras, David E. (1994): A Validation of the GOMS Model Methodology in the Development of a Specialized, Commercial. In: Adelson, Beth, Dumais, Susan, Olson, Judith S. (eds.) Proceedings of the ACM CHI 94 Human Factors in Computing Systems Conference April 24-28, 1994, Boston, Massachusetts. pp. 351-357.

Gong, Richard, Elkerton, Jay (1990): Designing Minimal Documentation Using a GOMS Model: A Usability Evaluation of an Engineeri. In: Carrasco, Jane, Whiteside, John (eds.) Proceedings of the ACM CHI 90 Human Factors in Computing Systems Conference , 1990, Seattle, Washington,USA. pp. 99-106.

Gong, Richard (1990): The Development of a Task-Oriented, Minimal Content User\'s Manual. In ACM SIGCHI Bulletin, 21 (3) pp. 29-33.