Mark Springett

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Sutcliffe, Alistair G., Ryan, Michele, Doubleday, Ann, Springett, Mark (2000): Model Mismatch Analysis: Towards a Deeper Explanation of Users' Usability Problems. In Behaviour and Information Technology, 19 (1) pp. 43-55.

Doubleday, Ann, Ryan, Michele, Springett, Mark, Sutcliffe, Alistair G. (1997): A Comparison of Usability Techniques for Evaluating Design. In: Proceedings of DIS97: Designing Interactive Systems: Processes, Practices, Methods, & Techniques , 1997, . pp. 101-110.

Springett, Mark (1998): Linking surface error characteristics to root problems in user-based evaluation studies. In: Catarci, Tiziana, Costabile, Maria Francesca, Santucci, Giuseppe, Tarantino, Laura (eds.) AVI 1998 - Proceedings of the working conference on Advanced Visual Interfaces May 24 - 27, 1998, LAquila, Italy. pp. 102-113.

Springett, Mark (1998): A Model of User Processing and Knowledge Deployment During Display-Based Learning. In: Markopoulos, Panos, Johnson, Peter (eds.) DSV-IS 1998 - Design, Specification and Verification of Interactive Systems98, Supplementary Proceedings of the Fifth International Eurographics Workshop June 3-5, 1998, Abingdon, United Kingdom. pp. 17-33.

Law, Effie Lai-Chong, Hvanberg, Ebba, Cockton, Gilbert, Palanque, Philippe A., Scapin, Dominique L., Springett, Mark, Stary, Christian, Vanderdonckt, Jean M. (2005): Towards the maturation of IT usability evaluation (MAUSE). In: "Human-computer interaction: INTERACT 2005: IFIP TC13 international conference: proceedings. Lecture Notes in Computer Science. (3585)" .

Law, Effie Lai-Chong, Scapin, Dominique, Cockton, Gilbert, Springett, Mark, Stary, C., Winckler, Marco (2009): Maturation of Usability Evaluation Methods: Retrospect and Prospect: Final Reports of COST294-MAUSE Working Groups,