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Mark Notess is a development manager and usability specialist for Digital Library Program at Indiana University - Bloomington. Prior to joining this project, Mark was Director of User Experience at UNext, where he worked with Don Norman. Mark's current interest is in designing learning tools & environments for higher education, particularly for close study of creative artifacts.
Mark spent 12 years with Hewlett-Packard and Agilent Technologies, primarily leading user-centered design efforts and building user interface tools. He introduced contextual design at HP and also used contextual design as a framework for teaching HCI at IU. Mark holds masters degrees in both education and computer science from Virginia Tech, and a doctorate in Instructional Systems Technology IU.
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Dunn, Jon W., Byrd, Donald, Notess, Mark, Riley, Jenn, Scherle, Ryan (2006): Variations2: retrieving and using music in an academic setting. In Communications of the ACM, 49 (8) pp. 53-58. http://doi.acm.org/10.1145/1145314
Curtis, Paula, Heiserman, Tammy, Jobusch, David, Notess, Mark, Webb, Jayson (1999): Customer-Focused Design Data in a Large, Multi-Site Organization. In: Altom, Mark W., Williams, Marian G. (eds.) Proceedings of the ACM CHI 99 Human Factors in Computing Systems Conference May 15-20, 1999, Pittsburgh, Pennsylvania. pp. 608-615. http://www.acm.org/pubs/articles/proceedings/chi/302979/p608-curtis/p608-curtis.pdf
Lundell, Jay, Notess, Mark (1991): Human Factors in Software Development: Models, Techniques, and Outcomes. In: Robertson, Scott P., Olson, Gary M., Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 145-151. http://www.acm.org/pubs/articles/proceedings/chi/108844/p145-lundell/p145-lundell.pdf
Notess, Mark (2005): Using Contextual Design for Digital Library Field Studies. In: JCDL05 Proceedings of the 5th ACM/IEEE-CS Joint Conference on Digital Libraries , 2005, . http://www.dlib.org/dlib/july05/khoo/07_notess.pdf
Notess, Mark (2004): Applying Contextual Design to Educational Software Development. In: "Instructional Design in the Real World: A View from the Trenches (Advanced Topics in Information Resources Management)" Idea Group Publishers .