Margaret T. Shaffer
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Shaffer, Margaret T. (1989): Use of the EVTA Process in the Evaluation of Human/System Interaction and Performance. In ACM SIGCHI Bulletin, 21 (2) pp. 89-91.
Shaffer, Margaret T., Hendy, Keith C., White, Lou R. (1988): An Empirically Validated Task Analysis (EVTA) of Low Level Army Helicopter Operations. In: Proceedings of the Human Factors Society 32nd Annual Meeting , 1988, . pp. 178-182.