Author: Les Green

Publications

Publication period start: 2006

Publications

Green, Les (2006): Service level agreements: an ontological approach. In: Fox, Mark S., Spencer, Bruce (eds.) Proceedings of the 8th International Conference on Electronic Commerce - ICEC 2006 , 2006, Fredericton, New Brunswick, Canada. pp. 185-194. https://doi.acm.org/10.1145/1151454.1151490

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Download our free ebook The Basics of User Experience Design to learn about core concepts of UX design.

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