Author: Leonor Ciarlone
Senior Analyst, The Gilbane Group
. Leonor Ciarlone has over 18 years of experience analyzing, designing, and developing content-centric applications in a variety of industries including manufacturing, insurance, and software development. She served as an analyst and information architect from 1986 to 1999 for companies such as FM Global, Commercial Union Insurance, EMC Corporation, Inso Corporation, Intellution, Inc., and General Cinema Corporation. From 1999 to 2003 Leonor was a Senior Consultant with InfoTrends/CAP Ventures, a worldwide market research and strategic consulting firm for the digital imaging and document solutions industries. Since 2004, she has served as a Senior Analyst with The Gilbane Group, a leading provider of education, management consulting, marketing services and implementation strategies for the content management community. Leonor is also Lead Analyst for the Gilbane Group's Globalization Practice.
Ciarlone, Leonor (1993): Standards: How They Can Make or Break the Success of Your Electronic Documentation Project. In: ACM Eleventh International Conference on Systems Documentation , 1993, . pp. 65-70. https://www.acm.org/pubs/articles/proceedings/doc/166025/p65-ciarlone/p65-ciarlone.pdf