Laurel C. Austin
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Austin, Laurel C., Liker, Jeffrey K., McLeod, Poppy L. (1990): Determinants and Patterns of Control over Technology in a Computerized Meeting Room. In: Halasz, Frank (eds.) Proceedings of the 1990 ACM conference on Computer-supported cooperative work October 07 - 10, 1990, Los Angeles, California, United States. pp. 39-51.