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Laura K.

Senior Design Educator


Designing the Smallest Possible Thing. If designers want to get more agile, they should learn how to make small things, get feedback and embrace experimentation, iteration and refactoring.

Innovation vs. Incremental Improvement. Researchers need to learn to work at different levels and find the best research methodology suited to the questions they’re trying to answer.

Team Research. Collaborating cross-functionally helps to develop a deep customer understanding throughout the team, and it can avoid technical delays by surfacing potential issues early in the design process.

How to Succeed as a Designer on Agile Teams: Embrace Imperfection. Work with your team to find out what good enough means for any given feature and then commit to going back and improving it once you have a better idea what “perfect” looks like.