Kathy Keeling

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Keeling, Kathy, Macaulay, Linda A., Fowler, Denise, McGoldrick, Peter, Vassilopoulou, Konstantina (2001): Electronic kiosk provision of public information: toward understanding and quantifying fac. In: Stephanidis, Constantine (eds.) HCI International 2001 - Proceedings of the 9th International Conference on Human-Computer Interaction August 5-10, 2001, New Orleans, USA. pp. 680-684.

Keeling, Kathy, Beatty, Susan, McGoldrick, Peter, Macaulay, Linda A. (2004): Face Value? Customer Views of Appropriate Formats for Embodied Conversational Agents (ECAs. In: HICSS 2004 , 2004, . http://csdl.computer.org/comp/proceedings/hicss/2004/2056/07/205670178aabs.htm