Author: Karl L. Smart
Publications
Co-authors
Productive Colleagues
Publications
Smart, Karl L., Whiting, Matthew E. (1994): Reassessing the Documentation Paradigm: Writing for Print and Online. In: ACM Twelfth International Conference on Systems Documentation , 1994, . pp. 6-9. https://www.acm.org/pubs/articles/proceedings/doc/192506/p6-smart/p6-smart.pdf
Smart, Karl L., DeTienne, Kristen Bell, Whitting, Matthew E. (1995): Documentation Design Decisions: Accounting for Customer Preferences. In: ACM 13th International Conference on Systems Documentation , 1995, . pp. 155-156. https://www.acm.org/pubs/articles/proceedings/doc/223984/p155-smart/p155-smart.pdf
Smart, Karl L., DeTienne, Kristen Bell (1998): Customers\' Use of Documentation: The Enduring Legacy of Print. In: ACM 16th International Conference on Systems Documentation , 1998, . pp. 23-28. https://www.acm.org/pubs/articles/proceedings/doc/296336/p23-smart/p23-smart.pdf