Karen H. Kvavik

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Kvavik, Karen H., Karimi, Shifteh, Cypher, Allen, Mayhew, Deborah J. (1994): User-Centered Processes and Evaluation in Product Development. In Interactions, 1 (3) pp. 65-71. http://www.acm.org/pubs/articles/journals/interactions/1994-1-3/p65-kvavik/p65-kvavik.pdf

Kvavik, Karen H., Fafchamps, Danielle, Jones, Sandra, Karimi, Shifteh (1992): Field Research in Product Development. In ACM SIGCHI Bulletin, 24 (1) pp. 22-27.

Kvavik, Karen H. (1991): User-Centered Processes and Evaluation in Product Development. In: Robertson, Scott P., Olson, Gary M., Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 486. http://www.acm.org/pubs/articles/proceedings/chi/108844/p486-kvavik/p486-kvavik.pdf