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Siau, Keng, Chan, H., Wei, K. (2004): Effects of Query Complexity and Learning on Novice User Query Performance with Conceptual . In IEEE Transactions on Systems, Man, and Cybernetics- Part A: Systems and Humans, 34 (2) pp. 276- 281.
Chan, H., Siau, Keng, Wei, K. (1998): The Effect of Data Model, System and Task Characteristics on User Query Performance- An Em. In The DATA BASE for Advances in Information Systems, 29 (1) pp. 31- 49.
Chan, H., Wei, K., Siau, K. (1995): The Effect of a Database Feedback System on User Performance. In Behavior and Information Technology: An International Journal on the Human Aspects of Computing, 14 (3) pp. 152- 162.