James H. Bair
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Bair, James H. (1991): A Layered Model of Organizations: Communication Process and Performance. In Journal of Organizational Computing, 1 (2) pp. 187-203.
Bikson, T. K., Bair, James H., Barry, Richard E., Grantham, Charles E., Winograd, Terry (1988): Communication, Coordination, and Group Performance. In: Greif, Irene (eds.) Proceedings of the 1988 ACM conference on Computer-supported cooperative work September 26 - 28, 1988, Portland, Oregon, United States. pp. 189-190.