Ilaria Torre

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Carmagnola, Francesca, Cena, Federica, Cortassa, Omar, Gena, Cristina, Torre, Ilaria (2007): Towards a Tag-Based User Model: How Can User Model Benefit from Tags?. In: Conati, Cristina, McCoy, Kathleen F., Paliouras, Georgios (eds.) User Modeling 2007 - 11th International Conference - UM 2007 June 25-29, 2007, Corfu, Greece. pp. 445-449.

Cena, Federica, Torre, Ilaria (2006): Adapting the interaction in a call centre system. In Interacting with Computers, 18 (3) pp. 478-506.

Cena, Federica, Torre, Ilaria (2004): Increasing performances and personalization in the interaction with a call center system. In: Nunes, Nuno Jardim, Rich, Charles (eds.) International Conference on Intelligent User Interfaces 2004 January 13-16, 2004, Funchal, Madeira, Portugal. pp. 226-228.

Amendola, Ilaria, Cena, Federica, Console, Luca, Crevola, Andrea, Gena, Cristina, Goy, Anna, Modeo, Sonia, Perrero, Monica, Torre, Ilaria, Toso, Andrea (2004): UbiquiTO: A Multi-device Adaptive Guide. In: Brewster, Stephen A., Dunlop, Mark D. (eds.) Mobile Human-Computer Interaction - Mobile HCI 2004 - 6th International Symposium September 13-16, 2004, Glasgow, UK. pp. 409-414.

Torre, Ilaria (2001): Goals, Tasks and Application Domains as the Guidelines for Defining a Framework for User M. In: Bauer, Mathias, Gmytrasiewicz, Piotr J., Vassileva, Julita (eds.) User Modeling 2001 - 8th International Conference - UM 2001 July 13-17, 2001, Sonthofen, Germany. pp. 260-264.