Howard Kiewe

Author: Howard Kiewe

Publications

Publication period start: 2008
Number of co-authors: 0

Publications

Kiewe, Howard (2008): How may I help you? An ethnographic view of contact-center HCI. In Journal of Usability Studies, 3 (2) pp. 74-89. https://www.upassoc.org/upa_publications/jus/2008february/JUS_kiewe_feb2008.pdf