Author: Hong-Gee Chen

Hong-Gee Chen

Hong-Gee Chen

Publications

Publication period start: 2003
Publication period end: 2003
Number of co-authors: 3

Co-authors

Number of publications with favourite co-authors
James J. Jiang
1
Gary Klein
1
Debbie B. Tesch
1

Productive Colleagues

Most productive colleagues in number of publications
Debbie B. Tesch
2
James J. Jiang
3
Gary Klein
16

Publications

Jiang, James J., Klein, Gary, Tesch, Debbie B., Chen, Hong-Gee (2003): Closing the user and provider service quality gap. In Communications of the ACM, 46 (2) pp. 72-76. http://doi.acm.org/10.1145/606272.606276