Author: Hao Lou
Chen, Yining, Lou, Hao (2002): Toward an Understanding of the Behavioral Intention to Use a Groupware Application. In JOEUC, 14 (4) pp. 1-16. http://www.igi-global.com/Bookstore/Article.aspx?TitleId=3757
Lou, Hao, Scannell, Richard W. (1996): Acceptance of Groupware: The Relationships Among Use, Satisfaction, and Outcomes. In Journal of Organizational Computing and Electronic Commerce, 6 (2) pp. 173-190.