Fangfang Xu

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Zhang, Pengzhu, Xu, Fangfang, Jiang, Luquan, Ge, Ruyi (2005): G2C e-government: Shanghai social security and citizen services. In: Li, Qi, Liang, Ting-Peng (eds.) Proceedings of the 7th International Conference on Electronic Commerce - ICEC 2005 August 15-17, 2005, Xian, China. pp. 558-563.

Zhang, Pengzhu, Xu, Fangfang, Jiang, Luquan (2005): Improving the quality of public services: case study of Shanghai social security and citiz. In: Delcambre, Lois M. L., Giuliano, Genevieve (eds.) DG.O 2005 - Proceedings of the 2005 National Conference on Digital Government Research May 15-18, 2005, Atlanta, Georgia, USA. pp. 315-316.