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Kock, Ned, DeLuca, Dorothea (2007): Improving Business Processes Electronically: An Action Research Study in New Zealand and t. In Journal of Global Information Technology Management, 10 (3) pp. 6-27.
DeLuca, Dorothea, Gasson, Susan, Kock, Ned (2006): Adaptations that Virtual Teams Make so that Complex Tasks Can be Performed Using Simple e-. In International Journal of e-Collaboration, 2 (3) pp. 64-90.