Donald L. Ferrin

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Publication Statistics

Publication period start
2003
Publication period end
2003
Number of co-authors
2

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Publications

Kim, Dan Jong, Ferrin, Donald L., Rao, H. Raghav (2003): A study of the effect of consumer trust on consumer expectations and satisfaction: the Kor. In: Sadeh, Norman M., Dively, Mary Jo, Kauffman, Robert J., Labrou, Yannis, Shehory, Onn, Telang, Rahul, Cranor, Lorrie Faith (eds.) Proceedings of the 5th International Conference on Electronic Commerce - ICEC 2003 September 30 - October 03, 2003, Pittsburgh, Pennsylvania, USA. pp. 310-315. http://doi.acm.org/10.1145/948005.948046