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Prumper, Jochen, Zapf, Dieter, Brodbeck, Felix C., Frese, Michael (1992): Some Surprising Differences between Novice and Expert Errors in Computerized Office Work. In Behaviour and Information Technology, 11 (6) pp. 319-328.
Zapf, Dieter, Brodbeck, Felix C., Frese, Michael, Peters, Helmut, Prumper, Jochen (1992): Errors in Working in Office Computers: A First Validation of a Taxonomy for Observed Error. In International Journal of Human-Computer Interaction, 4 (4) pp. 311-339.
Frese, Michael, Brodbeck, Felix C., Zapf, Dieter, Prumper, Jochen (1991): Users\' Errors and Error Handling: Its Relationships with Task Structure and Social Suppor. In ACM SIGCHI Bulletin, 23 (2) pp. 59-62.
Frese, Michael, Brodbeck, Felix C., Zapf, Dieter, Prumper, Jochen (1990): The Effects of Task Structure and Social Support on Users' Errors and Error Handling. In: Diaper, Dan, Gilmore, David J., Cockton, Gilbert, Shackel, Brian (eds.) INTERACT 90 - 3rd IFIP International Conference on Human-Computer Interaction August 27-31, 1990, Cambridge, UK. pp. 35-41.