Author: David W. Marlow
Publications
Publication period start: 2004
Publications
Marlow, David W. (2004): Investigating Technical Trouble Tickets: An Analysis of a Homely CMC Genre. In: HICSS 2004 , 2004, . https://csdl.computer.org/comp/proceedings/hicss/2004/2056/04/205640101cabs.htm