David L. Shay
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Shay, David L. (1987): \"80/20 OA\" Measurement of White Collar Workers. In: Salvendy, Gavriel, Sauter, Steven L., Jr., Joseph J. Hurrell (eds.) Social, Ergonomic and Stress Aspects of Work with Computers, Proceedings of the Second International Conference on Human-Computer Interaction - Volume 1 August 10-14, 1987, Honolulu, Hawaii. pp. 345-352.