Celsina Bignoli

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Kaplan, Simon M., Tolone, William J., Bogia, Douglas P., Bignoli, Celsina (1992): Flexible, Active Support for Collaborative Work with ConversationBuilder. In: Proceedings of the 1992 ACM conference on Computer-supported cooperative work November 01 - 04, 1992, Toronto, Ontario, Canada. pp. 378-385. http://www.acm.org/pubs/articles/proceedings/cscw/143457/p378-kaplan/p378-kaplan.pdf

Bignoli, Celsina, Simone, Carla (1989): AI techniques for supporting human to human communication in CHAOS. In: EC-CSCW 89 - Proceedings of the First European Conference on Computer-Supported Cooperative Work 13-15 September, 1989, Gatwick, London. pp. 133-147.