Beryl Burns

Author: Beryl Burns

Publications

Publication period start: 2007
Number of co-authors: 1

Co-authors

Number of publications with favourite co-authors
Ben Light
1

Productive Colleagues

Most productive colleagues in number of publications
Ben Light
4

Publications

Burns, Beryl, Light, Ben (2007): Users as Developers: A Field Study of Call Centre Knowledge Work. In JOEUC, 19 (4) pp. 42-56. https://www.igi-global.com/Bookstore/Article.aspx?TitleId=3832