Author: Beryl Burns

Publications

Publication period start: 2007
Number of co-authors: 1

Co-authors

Number of publications with favourite co-authors
Ben Light
1

Productive Colleagues

Most productive colleagues in number of publications
Ben Light
4

Publications

Burns, Beryl, Light, Ben (2007): Users as Developers: A Field Study of Call Centre Knowledge Work. In JOEUC, 19 (4) pp. 42-56. https://www.igi-global.com/Bookstore/Article.aspx?TitleId=3832

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New to UX Design? We’re Giving You a Free ebook!

The Basics of User Experience Design

Download our free ebook The Basics of User Experience Design to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

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315,306 designers enjoy our newsletter—sure you don’t want to receive it?